Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Probation Termination topic
No spam. Unsubscribe anytime.
Sun Pharmacy owner Lu Phuong Nguyen says operational fixes in place; seeks early termination so clinic vaccinations can resume
Summary
Sun Pharmacy owner and pharmacist Lu Phuong Nguyen asked the disciplinary petition committee to end probation early, saying she has updated recordkeeping, instituted a quality‑assurance program and addressed identified inventory and billing errors. Nguyen told the committee the pharmacy serves an underserved community and early termination would
Lu Phuong Nguyen, owner and pharmacist of Sun Pharmacy, told the Board of Pharmacy disciplinary petition committee Dec. 18 she has updated recordkeeping and implemented quality‑assurance procedures since a board inspection identified multiple operational failures.
Deputy Attorney General Nicole Trauma summarized the accusation and discipline: investigators found failures to obtain an off‑site storage waiver, missing routine quality‑assurance investigations after an error, missing compounding policies and misbranded stock lacking lot numbers or expiration dates, an incorrect insulin quantity dispensed, incorrect day‑supply billing, unreversed claims and incomplete acquisition records. The pharmacy permit and pharmacist license were revoked on Sept. 8, 2021, but the revocations were stayed and the pharmacy and pharmacist were placed on five‑year probation. The petition packet (AGO 1–79) was admitted as Exhibit 1.
Nguyen testified she has restructured procedures: she said weekly return‑to‑stock checks are now performed, inventory audits occur, QA incident reports are created the same day an error is discovered, and the pharmacy works with board probation staff and inspectors to ensure corrected practice. She said the pharmacy administered more than 21,000 COVID‑19 vaccinations during the pandemic and requested early termination so Sun Pharmacy can enroll in the state Vaccine for Children (VFC) program and resume free vaccinations for uninsured children in its low‑income service area.
Committee members asked about the CVS incident in which petitioner borrowed noncontrolled inventory from a CVS location to meet a patient need and later resolved the matter; Nguyen said written proof of receipt and later corrective steps are part of the record. Board counsel noted petitioners have paid part of the ordered costs and remain current with monitoring fees; a remaining balance and probation supervision conditions are documented in the record. After admitting Exhibit 1 the committee took the petition under submission and will issue a written decision after closed‑session deliberation.
