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Paid parking six weeks in: town reports more turnover but flags tech, enforcement and signage issues
Summary
Town staff reported the pay-by-plate kiosks went live Oct. 6 and that early data show increased turnover and space availability on Elm Street; staff are issuing warning tags, adding payment apps and tracking intermittent connectivity and signage problems while seeking enforcement support from police.
Stacy, the town parking manager, told the New Canaan Parking Commission on Nov. 5 that the town's pay-by-plate system went live Oct. 6 and that early results show increased turnover on Elm Street and more available short-term spaces.
"We went live," Stacy said, describing the September installation and the Oct. 6 launch. She told the commission staff have begun educating users and issuing warning tags to first-time offenders; repeat offenders who ignore warnings will receive regular tickets. "We are issuing warning tags, okay, for our first offenders just to educate them. We can see that if somebody was issued a warning ticket, and they, again, parked on Elm and didn't pay for their space, they will get a regular ticket," Stacy said.
Why it matters: the town moved from a pay-by-space model to pay-by-plate…
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