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IT outages fixed; regional elections meeting scheduled

Franklin County Board of Commissioners · July 8, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County IT reported a spam-filter failure that prevented attachments from being delivered and a name-server failure; both were corrected and a failover name server was built. IT also reported legacy storage-array issues; a vendor engineer was on-site to help identify compatible spare parts. Elections staff announced a regional meeting with a focus

County IT staff reported two technical failures that disrupted email delivery and name resolution; both issues were corrected and the IT team added a failover name server to reduce the risk of recurrence.

An IT staff member (Chuck) told commissioners a third-party spam-scanning service had failed to process attachments, preventing delivery of some emails; that issue was corrected late the previous afternoon and the missing attachments were delivered. Mid-afternoon the county experienced a name-server failure; staff corrected it and built a spare name server for failover.

Jim and Chuck also reported legacy hardware problems in the county's storage array that require legacy connectivity to diagnose and procure spare parts; a vendor engineer from Regis is on-site to provide the necessary connectivity and help identify replacement hardware.

Elections staff (Tim) notified commissioners of a regional meeting hosted by Franklin County for nine surrounding counties focused on election security. The county's Deputy Williams will present on election-security work and an FBI agent is scheduled to brief election authorities.