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Health Services seeks copier replacement and flags $12,000 annual software proposal tied to claims recovery
Summary
Health Services Director Heather Travers asked to replace a failing office copier (one‑time cost ~$5,116) to save on rising maintenance and presented a possible Inovalon claims‑processing software ($12,000/year) that could be shared with the sheriff's office and may deliver six‑figure savings in initial months, per vendor claims.
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Health Services Director Heather Travers asked the Commissioners Court to approve a FY‑25 budget amendment to buy a replacement office copier (quoted at $5,116.25) to avoid interruptions if the current 2010 machine fails. She said the new purchase would reduce ongoing maintenance costs from about $2,800 a year to roughly $1,013 and that ordering now is prudent because lead times are six to eight weeks.
Travers also told the court the department applied for and received a grant to buy a refrigerator/freezer used for food distribution and introduced a software package (Inovalon) the department has evaluated for claims processing. She said the county would see a recurring license cost of approximately $12,000 annually if the county absorbs the entire fee, but the sheriff’s office has offered to take the full cost if the court prefers; she suggested cost‑sharing as an alternative. Travers said other counties saw significant recoveries after installation and the county expects to use the software for county indigent care claims as well.
Why it matters: The copier is a small capital request with immediate operational benefit and a net maintenance savings; the software represents a modest recurring cost that proponents say could produce larger returns through claims recovery and more efficient billing.
What’s next: Staff will bring a budget amendment for the copier; the Inovalon proposal is under review and would be brought to a future agenda with implementation and funding specifics for the commissioners to consider.

