Retired Lt. Col. Dana Allmand, head of the Arizona Office of Veteran and Military Family Affairs, told the Town Council the office is intensifying outreach, improving warm handovers and coordinating eviction prevention and legal services to keep veterans and their families stably housed.
“All of these benefits are not just for you. They are for your family,” Allmand said, summarizing the office’s approach to benefits and supports.
Allmand described multiple program priorities: coordinated warm handovers when veterans present with urgent needs, expanded tribal outreach (18 of 22 tribes reached so far with plans for remaining contacts), calling out barriers such as transportation gaps and limited child‑care and housing assistance, and efforts to connect veterans to employment and benefits counseling. She said the office is working directly with other state divisions to streamline access, and highlighted targeted eviction‑response programs such as Pima County emergency eviction legal services for disabled or elderly veterans, tenants with school‑age children and tenants with pets.
Allmand emphasized that transportation is a recurring barrier for veterans seeking services and that the office is working to ensure 0‑ to low‑cost transportation options for veterans with mobility and income limitations. She noted the office’s effort to provide hands‑on assistance rather than brochures, saying the team aims to "go where they're at" to solve immediate needs.
The presentation also outlined a stabilization team to coordinate short‑term financial support, housing navigation and legal aid. Allmand said the office will keep building local partnerships and encouraged residents and local officials to use on‑line intake and direct contacts for rapid referrals.
What happens next: the Office of Veteran and Military Family Affairs will continue outreach across the state and coordinate with county and municipal partners to speed warm handovers, triage eviction risk and connect veterans to benefits and employment services.