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HEART reports January enrollments, referrals and exits; highlights veteran housing case
Summary
HEART navigators reported 40 new client enrollments in January, 226 referrals, and 30 exits in which 40% of exited clients moved to permanent housing. The team described business outreach, a new tracking mechanism for trespass/trespass letters and a veteran case that concluded in housing with VA funds.
Tiffany Marcito, HEART team lead, presented operational metrics for January: 40 new enrollments, 226 referrals and 30 client exits. She said 53 households received one or more services during the month and that of the 30 exits, 40% were to permanent housing and 30% to temporary housing. Marcito attributed January service volumes in part to a severe cold weather weekend and thanked…
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