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HEART reports January enrollments, referrals and exits; highlights veteran housing case
Summary
HEART navigators reported 40 new client enrollments in January, 226 referrals, and 30 exits in which 40% of exited clients moved to permanent housing. The team described business outreach, a new tracking mechanism for trespass/trespass letters and a veteran case that concluded in housing with VA funds.
Tiffany Marcito, HEART team lead, presented operational metrics for January: 40 new enrollments, 226 referrals and 30 client exits. She said 53 households received one or more services during the month and that of the 30 exits, 40% were to permanent housing and 30% to temporary housing. Marcito attributed January service volumes in part to a severe cold weather weekend and thanked nonprofit partners for supporting placements and vouchers.
Marcito described HEART’s business‑engagement strategy: navigators contact managers at properties that report panhandling or camping, offer handouts‑don’t‑help materials and discuss trespass‑letter processes. HEART has begun tracking engagements from initial outreach through trespass‑letter completion and sign placement.
She highlighted a multi‑month veteran case handled by HEART navigator Greg Matthews in coordination with Parker police and regional veteran service providers. The veteran was enrolled on the VA by‑name list, connected to Volunteers of America and Rocky Mountain Human Services, and, using veteran‑specific federal funds, was housed in Douglas County. Marcito said the case illustrates the value of persistent outreach and interagency coordination.
Marcito and partners said they are tracking vehicle camping in parking lots, working with municipalities and businesses, and escalating to law enforcement when trespass or refusal to engage requires enforcement action. HEART emphasized offering travel assistance and referrals for people passing through along the I‑25 corridor.
