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Student Support Services reports growth in special education caseload, readies for TEA cyclical audit and Medicaid billing change

Plano ISD Board of Trustees · November 5, 2025
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Summary

Executive Director Mackenzie Casal told the Plano ISD Board that special education enrollment has risen to more than 7,000 students (about 17% of enrollment), Section 504 numbers remain around 8%, and the department is preparing for a TEA desk audit and implementing a new Medicaid billing tool.

Mackenzie Casal, executive director of student support services, presented a district update on Section 504, special education, hospital/homebound services and several operational projects.

Casal reported Section 504 trends that show a modest decrease after a two-year dyslexia-related transition; the district remains near historical levels (roughly 8% of students) for 504 service plans. She said the largest 504 categories are ADHD, dyslexia and mental-health related accommodations. On…

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