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Council grills parking director on training and calls for body cameras after public complaints
Summary
Council members pressed the city’s parking director about officer training, customer service, and safety. The director said staff receive quarterly regulation and customer‑service training, monthly meetings and that the department is seeking body cameras to improve accountability and court evidence.
Council members used Thursday’s meeting to press the parking utility and enforcement director about training, de‑escalation and employee safety after ongoing public complaints about enforcement conduct and social‑media complaints about specific officers.
Director Paul Harris said parking enforcement officers receive quarterly updates on state and local regulations and recurring customer‑service training; staff meet monthly and the department documents interactions. He said the job is “constant…
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