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Cayuga County moves to accept NG911 grant, addresses dispatcher staffing shortages
Summary
The committee approved acceptance of an SFY 2025 Next Generation 911 grant and authorized filling a vacant part‑time dispatcher post as officials described ongoing understaffing and rising overtime costs at the county dispatch center.
The Cayuga County Judicial & Public Safety Committee on Nov. 5 approved accepting a SFY 2025 Next Generation (NG911) grant to implement a new telephone system recorder and associated connectivity and authorized hiring a part‑time emergency dispatcher to reduce overtime costs.
Denise Finler, Cayuga County 911 administrator, told the committee three new dispatchers recently completed basic dispatch school and began roughly 12 weeks of floor training, and that interviews are scheduled in November to fill four remaining vacancies. “We have 21 FTE,” Finler said,…
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