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Staff recommends four-year renewal for Jordan Tax Service as Hampton tax collector despite school-district complaints

Town of Hampton Council · November 6, 2025
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Summary

Township staff recommended renewing the contract with Jordan Tax Service to collect current-year real estate taxes for four years at $2.15 per parcel, a 5-cent increase.

Township staff recommended renewing the contract with Jordan Tax Service to collect current-year real estate taxes for four years at $2.15 per parcel, a 5-cent increase from the current $2.10 rate.

Administration said Jordan has served as the township—s tax collector for several decades and that the company maintains a local office during the peak collection period. Staff reported that Jordan collected about $3,450,000 for the township in 2025 and that total collection costs for the year were $17,045.

Council members raised customer-service concerns raised by the school district, including delayed check cashing. Staff said they met with Chris Bell of Jordan Tax Service on Oct. 28; Bell told council the company would "make a concerted effort to do a better job," specifically regarding timeliness of cashing checks. Council discussed other tax-collection vendors in the region—Berkheimer and Keystone Collections Group—but noted switching vendors late in the season could be difficult.

Staff recommended the four-year renewal based on performance and familiarity with township procedures; no formal contract award was recorded in the transcript and council did not take a formal vote during this meeting.

Why this matters: The township's choice of tax collector affects the timing of payments to the township and to taxing authorities, customer service for taxpayers and collection costs for taxpayers and the township.