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Council questions rise in delinquent utility accounts; staff to provide trend analysis

City of Woodbury City Council · November 6, 2025
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Summary

During consent agenda discussion council members asked staff to research a notable rise in delinquent utility balances — reported as $457,000 in 2023 and $727,000 in 2025 — and whether rental units are disproportionately represented; staff agreed to return with historical comparisons and potential policy options.

Council members raised questions Nov. 5 about a marked increase in delinquent utility balances listed on the consent agenda. Council member Wilson asked why delinquencies had risen and whether proactive changes for rental units could reduce future delinquencies.

Staff told council that historical comparisons were included in the materials and noted the line items showing an increase from about $457,000 in 2023 to approximately $727,000 in 2025. Staff said the rise reflected both higher rates and some large repair charges (for curb stop repairs and other infrastructure) that can be added to property tax statements if unpaid.

Council members noted a disproportionate number of rental units among delinquent accounts and asked whether the city could require a holding deposit or a security amount for rental connections to reduce administrative costs and unpaid balances. Staff said they would research options and return to the council with trend data and possible solutions.

The consent agenda, which included the delinquent utility items, was adopted by unanimous roll call.