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County IT briefs committee on AI guidance, phone-system migration and credit-union relocation

Marathon County Infrastructure Committee · November 7, 2025

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Summary

County IT reported on AI policy and staff training plans (including a UW Extension session), selective Microsoft Copilot licensing to protect data residency, a planned Cisco-to-Webex phone-system migration, forensic-center software work, and the Marathon County Credit Union lease transition from Thomas Street to a new downtown site expected next—

Jerry (CCIT) and staff summarized ongoing IT projects and policy planning. They said the county is developing guidance for staff on appropriate AI use, plans to pilot targeted Copilot licenses (enterprise Microsoft Copilot) for a small group of staff to preserve data residency within the county tenant, and will run staff training in partnership with UW Extension and the Wisconsin Counties Association regional effort in mid-December.

CCIT is also starting a multimonth project to replace the county's end-of-life on-premises Cisco phone system with a Cisco Webex cloud solution; staff will interview departments and finalize call routing and handset assignments over the coming months. Forensic-center software integration and a SharePoint internet migration were also noted as active projects.

Staff explained Marathon County Credit Union currently leases county space on Thomas Street and receives backbone Internet support from CCIT; the credit union is moving to a new downtown building (the former Associated Bank location) with construction work expected to finish around summer next year. CCIT and county staff said the credit union is not a county department and will be billed for IT services and for the county's work to transition its connectivity and equipment out of county properties once the move is complete. The county said it paused divestment of some properties until the credit union vacates Thomas Street because electronics that feed the credit union are co-located in county facilities.