Citizen Portal
Sign In

Lifetime Citizen Portal Access — AI Briefings, Alerts & Unlimited Follows

Get Lifetime Access

County plans translation-managed web-portal overhaul; .gov domain migration and community testing included

Santa Clara County Finance & Government Operations Committee · November 3, 2025

Loading...

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The county reported progress on a web-portal transformation, including vendor demos for a translation-management system, style guides in Spanish, Chinese, Vietnamese and Tagalog, community listening sessions, and work toward a required .gov domain migration; county counsel has filed a mandates claim that could yield state reimbursement.

County technology and language-access leaders briefed the Finance & Government Operations Committee on Nov. 6 on plans to transform the county web portal, with a focus on translation management, community input and a required domain migration.

Deputy County Executive Sylvia Gallegos, Acting CIO Amin Moslehi and Ricardo Romero, director of the Language Access Unit, said vendor demonstrations for a translation management system (TMS) are underway. County staff described the creation of style guides and glossaries in threshold languages (Spanish, Chinese, Vietnamese and Tagalog) shaped by community listening sessions and VASQ partnerships; the TMS will ingest those style guides to improve automated and assisted translations. Staff said the county will run additional community testing with monolingual users and adjust translations through continuous improvement after initial population of site content.

On domain migration, staff said state law requires a hard-coded .gov domain and that the county has filed a claim with the Commission on State Mandates seeking reimbursement for migration costs; a draft staff decision supporting the county's claim was issued and a hearing is scheduled in December. Acting CIO Amin Moslehi said the technical transition and email-domain changes require vendor and funding steps, and the timeline depends on securing those funds.

Committee response: Supervisors urged a prioritized rollout of sites by language need and asked that the county publicize the end product widely once the multilingual portal is available. The committee voted to receive the report.

Provenance: Presentation and discussion of the translation management system and .gov migration appear in the transcript starting at 00:56:22.