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Board committee weighs changing consultation rule, cites reimbursement and workflow barriers
Summary
The board's Enforcement & Compounding Committee reviewed presentations on pharmacists' duty to consult and discussed whether regulations should be less prescriptive and more standard-of-care oriented. Members and public commenters pointed to reimbursement, staffing, and mail-order workflows as key barriers to consistent patient counseling.
The California State Board of Pharmacy's Enforcement & Compounding Committee discussed whether current consultation regulations (Cal. Code Regs., tit. 16, §17.07.2 and related statutes) remain fit for purpose and whether the board should move toward a standard-of-care approach rather than a prescriptive checklist.
Committee staff presented barriers to effective pharmacist consultation — high workflow demands during immunization periods, lack of reimbursement for consultation services, and operational differences across community, mail-order and closed-door pharmacies.…
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