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State launches Business Front Door concierge to connect firms with permits and financing

Massachusetts Department of Environmental Protection · November 6, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Massachusetts Office of Business Development showcased a new "Business Front Door" portal and navigator service designed to help companies find permits, funding and tailored agency contacts. The portal is a free concierge service accessible at Mass.gov/bfd.

The Massachusetts Office of Business Development on the RMD work group call introduced Business Front Door, a state-run portal intended to simplify access to permits, funding and agency navigators for companies that want to start or expand in the commonwealth.

"We're calling it concierge service," Alexandra Husted, a navigator with the Office of Business Development, said as she demonstrated the portal's dashboard. Businesses create an account, are paired with a navigator familiar with their sector, and receive tailored resource…

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