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Dentists urge opt‑in and disclosure rules for insurers using virtual credit cards
Joint Committee on Financial Services (Massachusetts) · October 30, 2025
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Summary
Dentists and dental providers asked the committee to require insurers to allow providers to opt in before being paid via virtual credit cards and to mandate disclosure of processing fees, citing fraud and processing costs of up to 5%.
Dr. Kate Thomas, a practicing dentist, told the Joint Committee on Financial Services that insurers increasingly disburse claims payments via virtual credit cards that providers did not elect to receive. She said these virtual cards frequently carry processing fees — sometimes as high as 5% — and can be used by…
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