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Marietta board approves $50,000 short-term utility relief program for customers affected by federal shutdown and SNAP delays
Summary
The Marietta Power, Light and Water Board on Nov. 10 approved a $50,000 short-term assistance program to prevent service disconnections for customers affected by the federal government shutdown and delays in Supplemental Nutrition Assistance Program benefits.
The Marietta Power, Light and Water Board on Nov. 10 approved a $50,000 short-term assistance program to prevent service disconnections for customers affected by the federal government shutdown and delays in Supplemental Nutrition Assistance Program (SNAP) benefits.
Customer care staff presented two main options: one-time credits to cover past-due charges or short-term loans/forbearances that customers would repay over up to six months. "So we could set up a fund and give a one-time payment or credit for the amount of the past due charges so that the customer would avoid disconnection of service," the customer care representative…
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