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DRS: Benchmarking shows stable administrative fee; IT project drives short‑term cost bump
Summary
Marcus Erlander, director of budget and performance management at the Department of Retirement Systems, briefed the Select Committee on Pension Policy on the CEM benchmarking survey for fiscal year 2024.
Marcus Erlander, director of budget and performance management at the Department of Retirement Systems, briefed the Select Committee on Pension Policy on the CEM benchmarking survey for fiscal year 2024.
"So we'd like to thank you for the opportunity to talk, with you today to walk you through the results of the CEM benchmarking survey for fiscal year 24," Erlander said, opening the presentation. He and Seth Miller, DRS director of member experience, described the CEM process, which this round included 78 participating pension systems and a peer group of larger U.S. administrators that includes systems such as CalPERS and Texas TRS.
The agency emphasized that the benchmarking focuses on administrative…
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