Residents tell Renton council of hot‑water outages and alleged unfair towing at a Reserve building

During public comment Renton residents raised two tenant‑service issues and asked the city to follow up. One speaker identified as Reggie said several units in a building had no hot water despite maintenance visits and said older residents were at risk without a backup generator; the commenter asked the city to arrange a professional inspection.

Another resident, Ty Nguyen, said building management at the Reserve has allowed what he described as inconsistent towing and preferential parking for some occupants. Nguyen recounted an incident in which a vehicle parked in a handicap space was towed and said delivery drivers and visitors lack parking options; he said he asked building management to intervene but was directed to commercial management and asked the council for help.

The mayor and council acknowledged receipt of the complaints and said staff had been contacting Reserve management. The council did not take formal action at the meeting but indicated staff outreach is ongoing.