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Utah Office of Tourism previews 'Utah person' campaign and stewardship push; says TikTok account remains deactivated
Summary
The Utah Office of Tourism presented a statewide marketing framework that emphasizes consistent storytelling across paid, earned and owned channels and unveiled a unified creative concept called 'Utah person'.
Ben, director of marketing at the Utah Office of Tourism, presented the office’s strategic rationale and campaign plans, framing marketing in three ways: his personal connection to Utah as a native, the economic case for visitor spending and the advertising industry’s role in storytelling.
Ben said the office views marketing through a customer‑journey lens and the GOES framework (goals, objectives, strategic initiatives, tactics). He described new audience segmentation (adventurers, families, 'ventureistas' and others) and…
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