County details phased ERP rollout with Tyler Technologies; budget software implementation delayed

Morrow County Board of Commissioners · November 10, 2025

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Summary

Morrow County finance staff and Tyler Technologies outlined a phased ERP implementation with a target financials deployment in October, and said the county will postpone implementing a new budgeting system until after the ERP financials are live, extending its current OpenGov subscription for one year.

Finance director (speaker 10) and Tyler Technologies representatives updated the Morrow County Board of Commissioners on the enterprise resource planning (ERP) implementation and related budgeting system timeline.

The county contracted with Tyler Technologies in July to restart an ERP implementation. Tyler described a phased approach that repeats six stages (initiation, current/future state design, configuration, testing, training and deployment) for core financials and then HR/payroll. The presenters said financials are targeted to be deployed in October (the transcript does not specify the calendar year) and HR/payroll would follow around year-end to avoid disrupting year-end tax and quarterly reporting.

Speakers emphasized governance, staff roles, and regular risk tracking. They said staff turnover and short staffing in finance, audit and budget functions are recognized project risks but have not yet derailed kickoff activities; Tyler conducts go-live readiness assessments that include user acceptance testing and an independent "go live readiness" review. Tyler's professional services are billed on a time-and-materials basis, and cancellations can incur charges if sessions are rescheduled on short notice.

County staff also said the planned replacement of the budget system was not in Tyler's scope. The county had contracted separately with Questica (referred to in transcript) to replace OpenGov for budgeting, but staffing constraints led the county to postpone that budget-system implementation until after Tyler Financials go-live. To bridge that delay, staff negotiated a one-year renewal with OpenGov at the same pricing to cover the next budget cycle.

The presenters invited commissioner questions about schedule slack and contingency planning; Tyler said there is some scheduling slack but moving multiple functional areas by several weeks could have downstream impacts and potentially increase vendor charges for rescheduled sessions. (transcript SEG 483–SEG 909).