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Florence council presses staff to address alleged predatory towing practices
Summary
Council heard multiple constituent complaints alleging private-towing operators charge fees well above city caps and hold vehicles at off-site lots; staff said they will draft ordinance amendments to increase notification requirements, align city code with state law and enable enforcement by police and the city attorney.
Council members raised repeated constituent complaints of what one councilmember called "predatory" towing practices during the meeting. The councilmember summarized numerous cases in which residents reported paying $250–$300 to reclaim a vehicle even though the city cap is lower, saying many affected people reached out after a social-media post.
Interim Chief Starling and other staff described enforcement steps available under current city ordinance and state law. Chief…
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