Residents criticize new paper ballot system, citing long lines and readability problems

Collin County Commissioner's Court · November 10, 2025
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Summary

Two residents used the public-comment portion of the meeting to criticize Collin Countys new paper ballot system, reporting long lines, difficulty reading the ballots and accessibility concerns for older voters; one speaker cited a $2.3 million system cost.

During the meetings public-comment period, residents raised complaints about Collin Countys recently implemented paper ballot system and called for improvements or a return to the prior voting machines.

Judy DeShawn said she encountered long lines on Election Day and had trouble finding information about ballot items in advance. "I had trouble finding information on the items on the ballot," she said, and urged the county to do more voter education so people understand ballot propositions and candidates.

An additional resident, who was not named in the meeting record, told the court that the new paper ballots used a small sans-serif font and that the textured voting booth surface made filling ovals harder. The speaker said the system made correcting mistakes more time-consuming than the previous machines and raised accessibility concerns for voters with tremors or arthritis. The speaker also stated that the new system cost $2,300,000 and urged the county to "bring back our machines, please."

Court response and outcome: These remarks were given during public comment; the court did not take immediate action on voting equipment during the meeting. The judge invited citizens to upcoming events and noted public feedback was welcomed.