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Resident tells MacGregor council emergency response and records processes erode public trust
Summary
Brent McCain told the MacGregor City Council he could not secure assistance from dispatch and firefighters during a pet emergency and that the city has been unresponsive to public-record requests; council pledged to research grievance and regional housing-authority procedures.
Brent McCain, a McGregor-area resident, told the MacGregor City Council on Oct. 13 that a recent emergency call for help — for a grandson's pet alpaca experiencing a medical emergency — was met with a refusal to assist and difficulty reaching dispatch.
McCain said he was out of town when the incident occurred and that his wife could not get lifting assistance. He said…
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