The host of Simsbury News used a 'how it works' segment to urge residents and contractors to call 811 before excavating. "Before you start digging, call your local, marker. 811 will get you anywhere in The US," the host said, adding that it typically takes "1 week to 2 weeks" for crews to arrive and complete markings.

The host outlined steps: plan your schedule to allow time for the utility-marking visit, test the soil type if relevant for excavation methods (types A, B or C were mentioned), then wait for the marking crew to arrive in a vehicle with amber lights. The host described the on-site technician using hand tools and a wand to locate and mark utilities before digging.

The segment closed with a safety warning: "Make sure you don't hit a gas line, or you could go like, kaboom," the host said. The host encouraged viewers to include the 811 step in project timelines to reduce the risk of striking buried lines.