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Highland Village council backs insurer‑billing addendum for fire department, not resident balance billing
Summary
After staff presented a customizable addendum to the city’s EMS billing contractor to pursue reimbursement from insurers, council members directed staff to pursue a plan that bills insurance companies — not residents — and to return with contract language and ordinance language that formalize that restriction.
The Highland Village City Council directed staff to pursue a contract addendum enabling the city’s fire department to seek reimbursement from insurers for certain emergency responses, while avoiding direct billing of residents.
City staff presented a proposal for a third‑party billing addendum (materials referred to the contractor as “Emergify” or in other documents as "Emergicon") that would be added to the city’s existing EMS billing arrangement. The vendor would handle paperwork and claim filings and retain a percentage of collected…
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