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Richfield adopts GoFan mobile ticketing; board debates $1 convenience fee and equity for season passes
Summary
The Richfield School Board heard athletics updates and agreed to add GoFan mobile ticketing while discussing whether a $1-per-transaction convenience fee should be absorbed by the district or passed to users, and asked administration to return with policy details and season‑pass accommodations for low‑income families.
Activities Director Peterson updated the board on spring and fall participation and introduced GoFan mobile ticketing as a new, optional electronic payment method to complement cash sales.
“GoFan seemed to be the best option,” Activities Director Peterson said, noting the district will continue to accept cash and that all RHS students still enter home events for free. Peterson described prior attempts with SchoolPay as cumbersome and said GoFan will streamline mobile payments at the gate.
Board members raised access and equity concerns. One director asked whether the $1 convenience fee is per ticket or per transaction; administration clarified it is a $1 fee per credit‑card transaction and that the district can either absorb the fee or pass it to the purchaser. "There is a $1 service fee for the convenience of a mobile payment," Peterson said.
Members pressed how season‑pass purchases and discounts for free/reduced‑lunch families would be handled. The superintendent said the athletics office can handle free/reduced accommodations offline and suggested the board may want to review fee policy. Directors requested the administration return at the next meeting with policy language, sales figures and a plan for season‑pass accommodations so the board can decide whether to absorb or pass through transaction fees.
The board did not vote to require GoFan exclusively; the district will test the platform for upcoming events (including the fall play) while keeping cash options available. The director group encouraged transparent communication to patrons about the fee and alternatives to avoid unintentionally penalizing families who do not carry cash.
No formal policy change was adopted at the meeting; leadership committed to bring detailed fee and season‑pass data to the next meeting for a potential policy review.
