Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Utilities topic
No spam. Unsubscribe anytime.
City outlines TrueReads automated meter program, door‑hanger notifications and lead service inspections
Summary
City staff described TrueReads, a multi‑year automated water meter replacement for more than 145,000 residential locations and the inclusion of lead service line inspections; residents will receive advance door‑hanger notices and day‑of contractor contact and may experience a brief water interruption (up to 30 minutes) during replacement.
City utilities staff briefed the council on TrueReads, the City of Tulsa’s multi‑year program to install automated water meters at more than 145,000 residential locations.
Staff said the new meters will reduce the need for property access for readings, lower meter‑reading costs, reduce estimated bills, and enable more environmentally friendly practices. The city will maintain an online map showing neighborhoods where meters are being installed; residents will receive a door‑hanger 1–2 weeks in advance and a day‑of knock from the contractor. Staff advised homeowners that the meter change will cause a maximum 30‑minute water interruption and recommended running water for a few minutes after installation to restore pressure.
As part of the meter installation, crews will perform a quick lead service line inspection; staff said while they do not expect many lead service lines remain in the system, the inspection will document and identify any remaining lead lines and results will be made available on the online map. The city directed residents to cityoftulsa.org/truereads for timelines, frequently asked questions and the installation map.
City staff said the program will proceed neighborhood by neighborhood with advance public notice and that additional information will be posted online.
