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Nashville officials accelerate JourneyPass rollout as SNAP pause leaves riders short
Summary
Metro staff and WeGo told council members JourneyPass is in soft launch with 2,500 cards and 10,000 rides to date; council members pressed for faster enrollment and temporary fare relief for SNAP recipients, while WeGo warned a universal fare suspension could cost about $8 million annually and strain operations.
The joint committee on transportation and budget pressed city staff and transit operators on how quickly the newly created JourneyPass program can be expanded to residents affected by a pause in SNAP benefits.
"We are officially launching JourneyPass on Wednesday," said Sabrina Sussman, lead of the Choose How You Move office, noting the program is in a soft launch and currently serves people receiving Metro social services. "We've already been underway and seeing JourneyPass holders actually be able to use the program on rides."
Sussman said more than 2,500 JourneyPass holders have taken over 10,000 rides during the soft launch. The program currently verifies eligibility through partner agencies — Metro Social…
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