During the public-comment portion of the Nov. 4 San Benito City Commission meeting, a resident described long delays and inconsistent responses from city staff concerning City Cemetery Phase 2.
The commenter said she had tried for over a year and a half to purchase multiple adjacent plots and to have a requested second base honored, but that city management had repeatedly failed to act. She told the commission that staff at times had told families they could not purchase certain monuments or benches and that the written contract did not contain some of the restrictions staff had cited.
The resident praised one city employee for recent help: "Mister Ramos... took the time to hear me out... resolved the situation in the 3 minutes," she said. She also thanked Ramon Hernandez for answering questions and showing her the area, but said she had not received timely, consistent responses from other parts of city management.
The comment drew a one-minute time limit from the chair and the speaker concluded without a recorded city action or follow-up directive in the meeting minutes. The commission did not place the cemetery matter on the agenda that day; no formal motion or staff report was recorded addressing Phase 2 during this session.
Next steps: The complaint is on the record via public comment; the commission could request a staff follow-up or agendize the cemetery matter at a future meeting for formal action.