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County reviews emergency communications after AT&T fiber cut knocked out 911 service across parts of Calaveras
Summary
County IT and emergency services reviewed an Oct. 15 AT&T fiber cut that disrupted internet, cellular towers and access to 911 in some areas. Staff outlined failover steps used that day and options including alternate providers, Comcast backup, satellite uplinks and dedicated circuits for the sheriff's office.
Calaveras County officials on Oct. 28 reviewed the county’s response to an Oct. 15 AT&T backbone fiber cut that disrupted internet and cellular service across broad portions of the county and affected residents’ ability to reach 911.
Len DeGroot, the county IT director, said the cut—caused by Caltrans construction—disabled AT&T backbone lines and affected cell towers and other internet service providers that rely on the same path. Within minutes, incoming 911 calls to the sheriff’s office were rerouted; some…
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