Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Residents press commission over Bay City Bridge Partners billing and customer service
Summary
Residents used public comment to press complaints about Bay City Bridge Partners’ toll billing and customer service; speakers said incorrect bills and steep late fees have reached people statewide.
Several members of the public used the meeting’s public comment period to press the commission over complaints about Bay City Bridge Partners, the private operator that manages tolling on the Liberty and Independence bridges. Speakers said the company has sent bills to people who never visited Bay City, charged late fees and lacked responsiveness to errors.
Jeff Reed spoke briefly and attempted to use an…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
