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Metro reports ridership gains and hiring progress; officials highlight reliability and workforce challenges
Summary
King County Metro briefed the committee on rising ridership and staffing gains — an 8% year-over-year increase reported for July and net addition of 50 FTEs in four months — while noting remaining FTE shortfalls and high overtime. Metro and councilmembers agreed on continued coordination to improve reliability and service.
King County Metro told the Transportation, Economy and Environment Committee on Aug. 19 that ridership is increasing and that workforce improvements are underway, even as reliability pressures continue.
Metro leadership said the system saw an 8% increase in ridership from July 2024 to July 2025 and that summer travel and construction can complicate reliability. The agency reported net additions of 50 full-time equivalents (FTEs) over the last four months…
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