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North Augusta says billing cycle is stabilizing; no shutoffs or late fees until February notice
Summary
City Administrator Jim Clifford reported the August 10 billing cycle went out on time (bills mailed Aug. 8), GovSense agreed to technical fixes, and the city will not reimplement shutoffs or late fees until a February notice cycle; staff will compile a list of customers unpaid since February for council review.
City Administrator Jim Clifford updated council on the city’s utility‑billing operations during the Aug. 11 study session, saying the August billing cycle ran on schedule and that the city is working with vendor GovSense on technical fixes.
Clifford said the August 10 bills were mailed on Friday, Aug. 8 — "for the very first time this month, the August 10 goes right out…
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