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Northbrook public works urges residents to sign up for Water Smart portal after leak alerts find leaks in many homes

Village of Northbrook Village Board · November 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Deputy Public Works Director Matt Morrison told the board the Water Smart portal (for residents with replaced meters) allows residents to set leak-alert thresholds; field visits found leaks in about 60% of inspected homes (most often toilets and irrigation); residents were given the water billing contact (847-664-4171) for help.

Deputy Public Works Director Matt Morrison updated the board on the village's ongoing water meter replacements and the Water Smart customer portal now available to households with new meters. Morrison said the portal sends continuous-usage alerts that homeowners can adjust (for example, changing a 2-gallon-per-hour threshold to a higher number) to reduce false positives and better match household…

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