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Clark County adopts five-year 911 surcharge master plan to move toward NextGen 911
Summary
Commissioners approved a five-year master plan to implement NextGen 911 upgrades and a related surcharge; presenters cited past outages that left about 20% of calls undelivered and highlighted improved location and multimedia capabilities in a digital system.
The Clark County Board of County Commissioners voted to approve and adopt a five-year 911 surcharge master plan intended to fund transition to NextGen 911, a digital system designed to handle text and video and provide better vertical location (Z-axis) information for callers.
Fire Chief Billy Samuels explained that the county's current analog 911 infrastructure has experienced significant outages, citing an April 2024 incident that disrupted service…
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