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Resident describes alleged predatory towing; council asks staff to investigate and consider regulation

Pico Rivera City Council · November 13, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A Pico Rivera resident told council her 79-year-old, handicapped mother encountered a boot and alleged coercion by Premier Tow and Recovery; the city manager said staff is investigating and councilmembers urged research into a registration or RFP for tow companies.

PICO RIVERA — At the Nov. 12 City Council meeting a resident described what she called predatory towing and urged the city to act to protect elderly residents.

"On Friday, November 7, at approximately 1:30 p.m., my 79-year-old mother placed an order at Mario's Tacos for pickup—and when she came outside she found there were boots on her Honda CR-V," said Cynthia Ibarra, identifying herself as a 13-year Pico Rivera resident. Ibarra added that the towing company, Premier Tow and Recovery, "proceeded to try to…

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