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Aging services report: heavy Medicare enrollment demand, HEAP uncertainty and volunteer shortfalls
Summary
County aging-services staff reported a surge in Medicare enrollment demand, insufficient staffing to meet in-person demand, uncertainty about HEAP timing during the federal shutdown, and volunteer shortages affecting senior meal delivery in rural areas.
Aging and human services staff told the Cayuga County Legislature on Nov. 12 that Medicare annual-enrollment demand has exceeded previous years and strained county capacity, while the pending federal shutdown has left the county without a firm HEAP opening date.
Brenda, the county aging-services presenter, said the office had already exceeded the total number of people assisted last year and had handled at least 459 requests so far this season.…
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