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Sheriff's Office reports rise in inmate grievances and low appeal overturn rate

Public Safety & Justice Committee, Santa Clara County · November 14, 2025
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Summary

The Santa Clara County Sheriff's Office and custody health partners reported a rise in inmate grievance submissions during a semiannual briefing, citing 6,822 total submissions in fiscal 2025 and changes in timeliness at the main jail.

The Santa Clara County Sheriff's Office and custody health partners reported a rise in inmate grievance submissions during a semiannual presentation to the Public Safety and Justice Committee on Nov. 13.

The department reported 6,822 total grievance submissions for fiscal year 2025, up from 5,917 the prior year, and about 3,539 submissions in the second half of the fiscal year alone, custody-health staff said. "For fiscal year 2025, we have a total of 6,822 submissions compared to fiscal year 2024 when we had the 5,917 grama submissions," a custody health presenter said during the briefing.

The report identified the top five grievance categories as medical services; policy/rule…

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