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Administration shifts customer service staffing as solid‑waste contract changes approach

Wentzville Board of Aldermen · October 16, 2025
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Summary

Administration said it eliminated one customer‑service position because of anticipated solid‑waste contract changes and finance plans to convert a part‑time front desk role to full time during the transition.

Administration staff told the Board the department reduced its customer‑service team by one in response to anticipated changes in the solid‑waste contract. The change is intended to align staffing with revised operational responsibilities.

Finance staff said the city will transition front‑desk coverage to two full‑time staff after a part‑time employee gave notice; the department expects a net part‑time reduction as responsibilities move to finance operations. No dollar amounts were provided for the conversion.

Directors said they expect the staffing adjustments and the organizational assessment to shape future requests in the 2027 budget cycle.