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Unions press for staffing limits and machine caps as committee considers self‑checkout bill

Joint Committee on Consumer Protection · October 20, 2025
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Summary

Union leaders and grocery workers urged the committee to give S 237 a favorable report, citing understaffing, customer frustration, and increase in retail thefts tied to self‑checkout systems; worker testimony described threats and assaults at understaffed kiosks.

Boston — Labor unions and grocery workers urged legislators to adopt Senate Bill 237 to regulate self‑checkout use in Massachusetts grocery stores, proposing limits on machines and minimum staffing ratios.

Kevin Russo, secretary‑treasurer of the Massachusetts AFL‑CIO, said the bill would protect frontline grocery workers whose hours and responsibilities have shifted with…

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