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Commission proclaims recognition for Emergency Management and 9‑1‑1 telecommunicators for flood response
Summary
Washington County commissioners approved proclamations honoring the Emergency Management Agency for flood response leadership and the Washington County 9‑1‑1 telecommunicators for exemplary performance during an extended flood event, including a high call‑answer rate.
The Washington County Board of Commissioners approved two proclamations recognizing county emergency responders for their work during a recent flooding event.
The first proclamation honored the Washington County Emergency Management Agency and its director for coordinating large‑scale rescue and recovery efforts after the storm. The board approved the proclamation by voice vote.
The second proclamation recognized the emergency communications specialist telecommunicators at the Washington County 9‑1‑1 center for answering a surge in emergency calls and for maintaining a high answer rate during the incident; the proclamation noted that nearly 97 percent of incoming calls were answered within 15 seconds during the surge and that telecommunicators contributed hundreds of additional hours of coverage following the event. The board approved the proclamation by roll call vote.
Both proclamations were presented to agency staff and accepted on behalf of the teams.
