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HR reports steady hiring, benefits renewal and HRIS progress; IT outlines major infrastructure replacements

Teton County Board of County Commissioners · October 27, 2025

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Summary

Human Resources reported 14 full‑time and 5 part‑time vacancies with recent hiring activity, completion of an HRIS add‑on for fire/EMS overtime and upcoming open enrollment; IT reported stronger authentication rollout, a pending data‑center server purchase, phone system upgrades, and about 100 workstation replacements planned for this fiscal year.

Human Resources Director Justin Kaiser updated the commission Oct. 27 that the county has 14 full‑time and 5 part‑time vacancies and that the county saw a strong hiring week with seven new hires. Kaiser said recruiting remains challenging for specialized positions such as a plans examiner and the building official but that interviews were progressing.

Kaiser said benefits renewal work was complete and that open enrollment communications will go to employees within about two weeks, with open enrollment to occur in November–December depending on Paycor uploads. He also reported completion of an HRIS add‑on used to move fire and EMS overtime into Paycor; the county will phase out Ascentis this week and extract compliance reports as a safeguard.

IT Manager Alisa Dunn reported that her team handled 3,115 support requests and resolved 3,080 tickets in July–September. Stronger authentication has been rolled out to all users and a data‑center/server replacement RFP is complete and will be brought for purchase in November. The phone system software was upgraded in September and older handsets will be replaced in the months ahead; about 100 workstations are scheduled for replacement this fiscal year and staff are reissuing the workstation RFP to get adequate bidders.

Commissioners thanked staff for the work and discussed staffing‑burnout issues when teams work weekends; HR said comp time and weekday compensatory days have been used to offset weekend work and managers will monitor workload.