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HHS proposes locked-door front desk, warns SNAP and MFIP benefits could be disrupted by federal shutdown
Summary
Health and Human Services staff recommended leaving the Sandstone front-desk position vacant and routing calls and paperwork to the Pine City office while warning that SNAP benefits could stop if a federal government shutdown continues; commissioners discussed system limitations and outreach to local partners.
Pine County Health and Human Services recommended eliminating the Sandstone front-desk position and shifting customer service to a locked-door, dropbox model with phone coverage routed to the Pine City office to reallocate funding toward eligibility and clinical staff. The committee said the change is intended to maintain service levels while limiting payroll costs.
HHS staff also briefed the board on potential impacts of a continuing federal government shutdown to safety-net programs.…
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