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Flagstaff HR reports steady applicants, 77-day average time-to-hire; risk manager flags workers' comp trend

Flagstaff City Council · October 15, 2025
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Summary

Human resources outlined recruitment and compensation strategies, including a 4-year market review and a plan for manager and mentorship training. Risk management reported most loss categories trending downward except workers' compensation, and noted average claim costs and recent large property losses that inform prevention priorities.

City human resources and risk management staff briefed council on staffing, recruitment, compensation work and losses through September.

HR Director Ryan Saxby said the HR and Risk Management team now totals 15 FTEs with one current HR generalist vacancy and 20 active job postings as of last Friday. He reported the citywide vacancy rate remains around 10–13% and that total applications received this year are up by a little over 1% compared with the same Jan.–Oct. period last year. Saxby said the average time-to-hire (from posting to start date) is 77 days and staff are considering a revised metric focusing on posting-to-offer to better reflect HR control over timelines.

Saxby briefed council on compensation planning: the city completed a four-year market review and staff are proposing a multi-year compensation approach. He noted that "cities invested $4,000,000 in market adjustments" this review cycle and said the city will work the class-and-comp advisory team into next year’s budget process.

On risk, Erin Kaminski, the city's risk manager, said most loss categories show dollar declines year-to-date but workers' compensation incidents and costs remain elevated. Kaminski provided average costs per claim: roughly $1,500 for auto claims and about $2,800 for workers' compensation claims. She noted property losses in 2024 totaled about $300,000 and that one single loss — striking an airplane wing while plowing — cost about $100,000. Kaminski described steps to reduce incidents including facility inspections, a monthly safety training series on topics such as winter driving and ergonomics, a fleet-tracking spreadsheet and a switch for workers' compensation urgent-care care from Vera Whole Health to NextCare.

Council members thanked staff for the new training and safety work; one council member highlighted recent protective railings that reduced trip-and-fall risks in the council chamber as an example of proactive risk reduction.