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Grand Prairie launches water utility customer portal with online enrollment and payments
Summary
The City of Grand Prairie announced the launch of a new water utility customer portal at www.paywaterbill.gptx.org and provided step-by-step enrollment and payment instructions, including how to find an account number, use an email invitation from noreply_waterbilling@gptx.org, sign up for pre-authorized payments and paperless billing, and start a
The City of Grand Prairie announced a new water utility customer portal and provided step-by-step instructions for customers to enroll at www.paywaterbill.gptx.org or to use a one-time payment without logging in.
City staff said customers can start enrollment by entering an account number or by clicking a "find my account number" link, or by following an emailed invitation from noreply_waterbilling@gptx.org that includes a green "register" button to open an enrollment form. After logging in, users can take a guided tour (the announcement referred to a taxi icon) and set up pre-authorized payments, sign up for paperless billing, check current balances, or make one-time payments. The portal also allows consumers to view payment history and statement history and to begin move-in or move-out processes without logging in.
The announcement included procedural steps and user-interface cues but did not include backend details such as launch cost, vendor or contractor names, or data-security specifics; those details were not specified in the remarks. The city directed residents to gptx.org for more information.
