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Keller board extends senior-center survey after delivery problems; seniors ask city to supply balls and rethink gym scheduling
Summary
A vendor delivery error and the survey’s anonymous design prompted the Park & Recreation Board to extend a senior-center survey; a public commenter urged the city to supply replacement balls and review shared gym scheduling after a trial reciprocity program failed to draw seniors.
Board members discussed problems with the Senior Center survey vendor (OnPoint) after several email addresses bounced—particularly Yahoo addresses—and staff learned some participants were not receiving invitations. Staff said they pulled a fresh active-member list, resent messages from the city server and added in-person outreach (QR codes and signage). The board extended the survey window to raise responses from an initial ~200 to roughly 491 respondents; staff…
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