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Lumen details ESInet cybersecurity and Intrado text-translation; offers recurring training
Colorado ESInet Users Group / 911 Program · November 14, 2025
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Summary
Lumen representatives described ESInet security controls (IDS/IPS, MPLS, AES-256 encryption), said Intrado supports text translation in 54 languages, and offered quarterly training sessions on NG9‑1‑1 features and multimedia capabilities.
Kathy’s submitted questions prompted a technical briefing. Jennifer and Tracy opened the item by noting a question about Intrado’s text translation; the group heard that Intrado’s platform supports 54 languages. Rich Johnson (Lumen) outlined ESInet security…
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