Douglas County HEART reports more services in October; 32 new clients and 26% of recent discharges to permanent housing
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Summary
HEART reported 32 new enrollments, 50 discharges with 26% moving to permanent housing, 321 referrals and a by-name list of 73 unhoused people. Tiffany Marcito said food and transportation supports drove October’s higher service counts.
The HEART team reported increased client activity and referral volume in October, with staff expanding food and transportation supports while working to connect people to longer-term housing, Tiffany Marcito, community services supervisor, told the executive committee.
"We had 32 new clients that were enrolled in HEART," Marcito said. She reported 50 discharges last month with 26% (noted as 26% in the briefing) obtaining permanent housing. HEART logged 321 total referrals across calls, texts, outreach and partner submissions, plus 37 hotline calls and 67 incoming text messages.
Marcito provided a by-name list count of 73 individuals experiencing homelessness: 35 people sheltered (including nine households totaling 29 people and six singles), 30 people sleeping in vehicles, and 8 sleeping outside. She said October showed a marked increase in services provided (food boxes and transportation) tied to helping clients access benefits and appointments.
Committee members asked whether the eight unsheltered people were new; Marcito said it was the previous seven plus one additional person and noted two others recently moved to safe shelter in neighboring areas. She called the opening of the Aurora Regional Navigation Campus a likely aid in encouraging more people to seek shelter.
Marcito emphasized regional coordination and partnerships — including referrals to Rocky Mountain Human Services and Built for Zero frameworks — as critical to moving clients into housing.